Terms of Service

• "Service" — the Ampost API platform, MCP server, website, dashboard, and all related tools and features.
• "User," "you," "your" — the individual or entity using the Service.
• "Consumer" — a natural person who uses the Service for purposes outside their trade, business or profession. Under Polish law, a sole trader whose contract with us is not of a professional nature for them (as shown by their registered business activity) has the consumer rights described in section 16 too.
• "Content" — any text, images, video, or other media you submit, publish, or schedule through the Service.
• "Connected Platforms" — third-party social media platforms you link to the Service: Instagram, Facebook, LinkedIn, TikTok, Threads, X, Bluesky, Telegram, Discord, YouTube and Pinterest.
• "API" — the Ampost REST API and associated endpoints, SDKs, and documentation.

You must register for an account to use the Service. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information
• Keep your credentials (API keys, passwords, OAuth tokens) secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 16 years old to use the Service. By registering, you represent that you meet this age requirement.

Access to the Ampost API is subject to rate limits based on your subscription tier. You agree to:

• Respect the rate limits documented in our API Reference
• Not attempt to circumvent rate limits through multiple accounts or other means
• Use the API only for lawful purposes and in accordance with our documentation
• Not reverse engineer, decompile, or extract the source code of the Service, except where the law allows it
• Not use the API in a manner that could damage, disable, overburden, or impair the Service

We may throttle API access that exceeds rate limits. Suspension and termination follow section 15.

You agree not to use the Service to:

• Publish content that is illegal, harmful, threatening, abusive, harassing, defamatory, or obscene
• Distribute spam, unsolicited messages, or engage in coordinated inauthentic behavior
• Impersonate any person or entity, or falsely state or misrepresent your affiliation
• Violate the intellectual property rights of others
• Distribute malware, viruses, or any other harmful code
• Engage in any activity that violates the terms of service of any Connected Platform
• Use the Service for any activity that violates applicable laws or regulations

Report abuse of the Service, including illegal content published through it, to abuse@ampost.io. We review reports promptly, may remove content or suspend accounts that break this policy (section 15), and tell the reporter and, where the law requires, the affected user what we did and why.

When you connect social media platforms to Ampost, you remain bound by each platform's own terms of service and policies. You are solely responsible for:

• Complying with the terms of Instagram, Facebook, LinkedIn, TikTok, Threads, X, Bluesky, Telegram, Discord, YouTube and Pinterest, including the rules of the channels and servers you post to
• For YouTube: Ampost uses YouTube API Services, and by connecting a YouTube channel you agree to be bound by the YouTube Terms of Service. Until Google completes its audit of Ampost, YouTube may make the videos Ampost uploads private
• Accepting that Ampost's current LinkedIn launch surface is limited to member-profile publishing and does not include organization/Page posting, analytics, or comment-management APIs unless Ampost explicitly enables them later
• Accepting that TikTok may limit the connected app to private-only posting until app review or Direct Post approval allows broader visibility
• Ensuring your content meets each platform's content guidelines and policies
• Providing accurate LinkedIn visibility choices, article metadata, alt text, and any other LinkedIn-specific settings you send through Ampost
• Any actions taken by each platform against your account or content (suspension, removal, bans)

Ampost is not responsible for any actions taken by Connected Platforms, including account suspensions, content removals, or API access revocations.

You retain all ownership rights to the content you submit, publish, or schedule through the Service. By using the Service, you grant us a limited, non-exclusive license to transmit your content to the Connected Platforms you designate, solely for the purpose of providing the Service.

You represent and warrant that:

• You own or have the necessary licenses, rights, consents, and permissions to publish your content
• Your content does not infringe any third-party intellectual property rights
• Any TikTok-specific declarations you provide through Ampost, including privacy level, disclosure flags, duet/comment/stitch settings, and creator-publishing eligibility assumptions, are accurate to the best of your knowledge
• Any LinkedIn-specific declarations you provide through Ampost, including visibility, article metadata, or media accessibility text, are accurate to the best of your knowledge

The Privacy Policy explains how we handle your own personal data. Whenever you process other people's personal data through Ampost, for example your clients' or colleagues' social accounts, people shown in your posts, or analytics about them, our Data Processing Addendum ("DPA") forms part of these Terms, and we process that data as your processor under it. The companies that help us are listed on the subprocessor page.

The Service, including its code, design, trademarks, logos, API documentation, and brand identity, is owned by Ampost and protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except the limited right to use it as described herein.

You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent. You may not use our trademarks or branding in a way that suggests endorsement without permission.

Certain features of the Service are available only through paid subscription plans. By subscribing to a paid plan, you agree to pay the fees of your chosen plan, as described on our pricing page, and to provide valid payment information.

Sold through Link. Paid plans are sold through Link, a Stripe service: Stripe (Sold through Link, LLC, with its payment affiliates) is the merchant of record for your purchase. Stripe takes the payment, calculates and collects VAT, GST or sales tax, sends receipts and invoices, and answers payment questions through Link support; Link's terms apply to the payment. Ampost provides the Service and stays responsible for it under these Terms. The price you pay may include VAT or sales tax for your location and may be shown in your local currency. Your card or bank statement shows LINK.COM* AMPOST.

Automatic renewal. A paid plan renews automatically at the end of each billing period (monthly or yearly, as you chose) for another period of the same length, at the price then in effect, and your saved payment method is charged, until you cancel. You can cancel at any time in Settings → Billing or in your Link account. Cancellation takes effect at the end of the period you have already paid for: you keep access until then and are not charged again. Cancelling does not refund the current period, except under the money-back guarantee or where these Terms or the law say otherwise.

We may change our prices with at least 30 days' notice by email. A price change applies from your next renewal after the notice period, never to a period you have already paid for. If you do not agree, you can cancel before the change takes effect.

14-day money-back guarantee. If you are not satisfied with your first purchase of a paid plan, write to refunds@ampost.io within 14 days of that purchase and we refund the full amount, without questions. Details are in our Refund Policy. Link may also refund a purchase within 60 days in some cases, for example to resolve a payment dispute; a refund includes the tax you paid.

Right of withdrawal (consumers in the EU). As a consumer you may withdraw from the contract within 14 days of your first purchase without giving a reason, by writing to refunds@ampost.io or using the cancellation function in Settings → Billing. We honor this through the money-back guarantee: you receive a full refund, and you do not lose this right by starting to use the Service.

If the Service does not work as described or you are unhappy with it, you can file a complaint (in Polish: reklamacja):

• by email to support@ampost.io, or by post to the address above;
• describing the problem, when it happened, and what you would like us to do, together with your account email so we can find your account.

We answer every complaint within 14 days of receiving it, by email unless you ask otherwise. If we need more information, we ask for it within that time. For consumers, a complaint we do not answer within 14 days is treated as accepted.

We guarantee that the Service conforms to the description provided on our website and functions as reasonably expected for a period of 2 years from the date of purchase (or for the entire duration of a continuous subscription). If the Service is defective or non-conforming, we will bring it into conformity within a reasonable time, free of charge. If we cannot do so, you are entitled to a price reduction or contract termination.

EXCEPT AS SET OUT IN SECTIONS 11 AND 16, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, timely, or error-free
• Third-party Connected Platform APIs will remain available or compatible
• Any errors or defects will be corrected
• The Service is free of viruses or harmful components

We strive to maintain high availability but may need to perform maintenance or experience outages. We are not liable for disruptions caused by third-party services (Connected Platforms, Supabase, Vercel).

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AMPOST BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service
• Any content posted or actions taken on Connected Platforms through the Service
• Unauthorized access to or alterations of your transmissions
• Any bugs, viruses, or other harmful code transmitted through the Service

Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

These limits do not apply to damage caused intentionally or through gross negligence, to death or personal injury, or where mandatory law, including consumer protection law, does not allow liability to be limited.

If you use the Service for your trade, business or profession, you agree to indemnify, defend, and hold harmless Ampost from and against any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your content, including any claims of intellectual property infringement
• Your violation of these Terms
• Your violation of any third-party rights or applicable laws

Consumers are liable only under the general rules of law.

You may terminate your account at any time in Settings → Account or by contacting us. Upon termination, your right to use the Service will immediately cease, and we will delete your data in accordance with our Privacy Policy.

Connected-platform content that has already been published, including LinkedIn posts, may remain on the third-party platform after you disconnect or terminate Ampost unless you remove that content directly on the third-party platform.

Termination by us without a breach. We may end your account or subscription for a reason that is not your breach of these Terms (for example, if we stop offering a plan or can no longer serve your country) with at least 30 days' notice by email. We then refund the fees you prepaid for the period after the end date, pro rata. We may delete free accounts (without a paid subscription) that have not been signed in to or used through an API key for 24 months, after 30 days' notice by email; signing in before the date in the email keeps the account. Paid accounts are never deleted for inactivity.

Suspension for abuse or breach. We may suspend your account, or the affected API keys, connections or posts, immediately if you materially breach these Terms or a Connected Platform's terms, use the Service for abuse (such as spam, malware, illegal content or attacks on the Service or other users), do not pay, or if the law, a court or a Connected Platform requires it. We tell you the reason by email, unless the law forbids it or telling you would help the abuse continue. If you do not remedy the breach within a reasonable time we give you, or the breach is serious or repeated, we may terminate your account; prepaid fees are then not refunded, except where the law requires it. You can contest a suspension or termination under section 10.

Discontinuation. If we decide to discontinue the Service, we will provide at least 30 days' notice via email and through the Service. Upon discontinuation, your subscription will be cancelled and you will receive a prorated refund for any prepaid unused period. Please export your data before the discontinuation date.

Provisions that by their nature should survive termination shall survive, including intellectual property, disclaimers, limitation of liability, indemnification, and governing law.

If you are a consumer:

• Nothing in these Terms limits the rights mandatory consumer law gives you, including the right of withdrawal (section 9), the rules on conformity of digital services (section 11), and your right to complain (section 10). A clause that conflicts with those rights does not apply to you.
• The limits of liability in sections 12 and 13 do not apply to damage caused intentionally or through gross negligence, to death or personal injury, or to the extent mandatory consumer law does not allow them.
• The choice of Polish law in section 17 does not take away the protection that the mandatory law of the country where you live gives you.
• You may bring a claim in the courts of the country where you live, and we may sue you only there.
• You may also use out-of-court ways to settle a dispute, for example a municipal or district consumer ombudsman (miejski or powiatowy rzecznik konsumentów) or the Voivodeship Inspectorate of Trade Inspection (WIIH) in Poland, or the consumer body of your own EU country. Using them is voluntary for both sides.

These Terms shall be governed by and construed in accordance with the laws of Poland and, where applicable, European Union law, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

Any dispute arising out of or relating to these Terms shall first be submitted to amicable negotiation. If no resolution is reached within 30 days, the dispute shall be subject to the exclusive jurisdiction of the competent courts in Poland, except for consumers, who keep the rights in section 16.

We may change these Terms, for example when the Service, the law or a Connected Platform's rules change. We will notify you of material changes by email or through a notice on our website at least 30 days before the changes take effect. If you do not agree with the changes, you may end your subscription and account before they take effect, and we refund the fees you prepaid for the period after that date, pro rata. If you keep using the Service after the effective date, the changed Terms apply.

Ampost is operated from Poland. For questions about these Terms, please contact us at:

• Legal requests: legal@ampost.io
• Privacy requests: privacy@ampost.io
• Abuse reports: abuse@ampost.io
• Support and complaints: support@ampost.io