Refund Policy

If you are not satisfied with your purchase for any reason, contact us within 14 days of your initial purchase and we will refund you the full amount. No questions asked.

Send an email to refunds@ampost.io with your account email and purchase date. We will process your request within 5 business days.

• The money-back guarantee applies to first-time purchases only.
• It does not apply to subscription renewals. Plans renew automatically until you cancel in Settings → Billing; cancelling stops the next renewal.
• We process refunds within 5 business days.
• The refund is sent to your original payment method and includes the VAT or sales tax you paid.
• If we end your subscription without a breach on your part, or you end it because you do not accept a change to our Terms, we refund the unused prepaid period pro rata (see the Terms of Service).

Paid plans are sold through Link: Stripe is the merchant of record and handles the payment, tax, receipts and payment support. We issue the refunds above through Stripe. You can also ask Link support about a charge; Link may refund a purchase within 60 days of the payment in some cases, for example to resolve a dispute. Charges appear on your statement as LINK.COM* AMPOST.

Under EU consumer protection law, you have a 14-day right of withdrawal from the date of your purchase, without giving a reason. Our money-back guarantee implements it: tell us within 14 days at refunds@ampost.io and you get a full refund. You do not lose this right by starting to use the Service right away.

Your statutory rights when the Service does not conform to the contract, and your right to file a complaint (see the Terms of Service), apply in addition to this policy.

If you have any questions, contact us at refunds@ampost.io.

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